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MarketPlace Customers F.A.Q (Last Updated: 2024 Apr 17 9:21 am)

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Subject: Order not showing paid, downloads pending

jmattatall opened this issue on Jul 01, 2021 · 4 posts
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jmattatall ( ) posted Thu, 01 July 2021 at 9:23 AM · edited Mon, 18 March 2024 at 10:33 AM

Order # 113680825 My credit card and Paypal both show payment

jennblake ( ) posted Thu, 01 July 2021 at 9:54 AM

Hello.

I am very sorry for the delay. Paypal apparently had an outage yesterday that we were not aware of. Your order is now marked as paid and ready to download.

Regards,

Jenn

jmattatall ( ) posted Thu, 01 July 2021 at 10:00 AM

thank you

jennblake ( ) posted Thu, 01 July 2021 at 10:47 AM

Happy to help. 😄

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