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MarketPlace Customers F.A.Q (Last Updated: 2024 Apr 19 9:13 am)

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Subject: Order#: 113680600 not showing paid

Lothar opened this issue on Jul 01, 2021 · 3 posts
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Lothar ( ) posted Thu, 01 July 2021 at 2:08 AM · edited Sat, 25 November 2023 at 11:59 AM

Above order is showing unpaid, but paypal has accepted the payment. What could i do?

JoeJarrah ( ) posted Thu, 01 July 2021 at 8:37 AM

I have exactly the same problem with my purchase today from the sale. ^ hours later and i still cant download my items, though paypal shows its all been paid in full.

jennblake ( ) posted Thu, 01 July 2021 at 10:00 AM

Hello.

I am very sorry for the delay. Paypal apparently had an outage yesterday that we were not aware of. Both of your orders are now marked as paid and ready to download.

Regards,

Jenn

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