Sat, Apr 20, 8:06 AM CDT

Welcome to the MarketPlace Customers Forum

Forum Moderators: Staff, ashleyb, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Apr 20 7:52 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Refund Request For Duplicate Order


johnjdesigns ( ) posted Mon, 15 February 2021 at 6:33 AM · edited Mon, 25 March 2024 at 12:36 PM

Order #: 113616171 · Placed on Feb 08, 2021 PuddyTat Poses for the HW House Cat Little PuddyTat Poses for the HiveWire Kitten

I didn't realize these were the same poses I purchased on Hivewire. Can you please issue a store credit? Thank you!

JohnJDesigns - Digital Fabrics for 3D
Commercial Portfolio
Poser Art Portfolio
Renderosity Store


jennblake ( ) posted Tue, 16 February 2021 at 3:32 PM

Hello.

the vendor has approved the credit and that is done and in your account. 😄


johnjdesigns ( ) posted Tue, 16 February 2021 at 6:27 PM

Hi Jenn, there were 2 products, HW Cat poses and HW Kitten poses. I received a credit for the Kitten poses but not for the cat poses. Thank you for checking on this.

JohnJDesigns - Digital Fabrics for 3D
Commercial Portfolio
Poser Art Portfolio
Renderosity Store


jennblake ( ) posted Wed, 17 February 2021 at 4:12 PM

got it 😄


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.