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MarketPlace Customers F.A.Q (Last Updated: 2024 Apr 15 10:44 am)

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Subject: No purchase confirmation mails and site bugs

Amaranth opened this issue on Feb 14, 2021 · 4 posts
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Amaranth ( ) posted Sun, 14 February 2021 at 6:46 AM · edited Thu, 29 February 2024 at 3:20 PM

Hi Renderosity team,

lately there have been a lot of bugs. I don't get mails anymore when I buy something. I clicked a link on Facebook yesterday and this is what I got, not fun if a vendor is trying to promote their new product.

image.png


Artstation 

CHMedia ( ) posted Sun, 14 February 2021 at 9:39 AM

I have reported this to a dev. We currently working on an email backlog. The 500 error pages were reported as being intermittent. Are you able to refresh and view the page?

Amaranth ( ) posted Sun, 14 February 2021 at 1:28 PM

yes refreshing does the trick, it's not the first time this happened.


Artstation 

CHMedia ( ) posted Sun, 14 February 2021 at 4:39 PM

Thank you for letting us know. I will continue to let the Dev know the issue is still happening.

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