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MarketPlace Customers F.A.Q (Last Updated: 2024 Apr 17 9:21 am)

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Subject: Mamber/Username change didn't applied yet

3DStaff opened this issue on Feb 02, 2021 · 5 posts
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3DStaff ( ) posted Tue, 02 February 2021 at 6:48 AM · edited Tue, 02 April 2024 at 8:43 AM

Hi. Yesterday I bought changing username, but it's still an old one :). How long does it take to apply?


jennblake ( ) posted Tue, 02 February 2021 at 8:17 AM

It takes 24 - 48 hours to process those. I will check on it for you. 😄

3DStaff ( ) posted Tue, 02 February 2021 at 11:27 AM · edited Tue, 02 February 2021 at 11:27 AM

thanks. I was changed :)


3DStaff ( ) posted Tue, 02 February 2021 at 11:43 AM · edited Tue, 02 February 2021 at 11:44 AM

But my store is empty now https://www.renderosity.com/rr/mod/bcs/?uid=392130 it's a problem


jennblake ( ) posted Tue, 16 February 2021 at 3:37 PM

Hi.

I see the items in your store. When your username is changed it takes a bit for them to be re-indexed under your new name. 😄

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