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MarketPlace Customers F.A.Q (Last Updated: 2024 Apr 17 9:21 am)

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Subject: Pending !

Valentin3D opened this issue on Jan 24, 2021 · 3 posts
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Valentin3D ( ) posted Sun, 24 January 2021 at 12:14 PM · edited Sun, 07 April 2024 at 1:26 AM

Hello, I bought Summer Outfit For Victoria 8 this morning but 6 hours later my status is still 'Pending' while paypal is telling me that the payment has been made. Can you help me ? Thank you Order#: 113609938 Date: Jan 24, 2021

jennblake ( ) posted Sun, 24 January 2021 at 12:18 PM

Hello.

I have verified your payment and marked the order as paid. There seems to be a delay in those payment notifications to our system today from paypal. Sorry for the wait. 😄

Valentin3D ( ) posted Sun, 24 January 2021 at 12:24 PM

Thank you very much

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