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MarketPlace Customers F.A.Q (Last Updated: 2024 Apr 15 10:44 am)

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Subject: Error in order

druc opened this issue on Dec 19, 2020 · 5 posts
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druc ( ) posted Sat, 19 December 2020 at 3:38 AM · edited Fri, 26 January 2024 at 4:01 PM

Hi, can you please remove unpaid Order #: 113592478 from my account. I clicked pay by Paypal then realised I had a Christmas coupon so I pressed the back arrow on my browser so I could add another product and use the coupon. Now I can't get them in the same cart and I don't want to be in the position of having to pay twice for the one product.

Sorry for the inconvenience.

druc ( ) posted Sat, 19 December 2020 at 5:07 AM

Please disregard above. I just noticed both items I wanted had a comment "coupons don't apply" so I paid for the order above and placed a separate order for the other item.

jennblake ( ) posted Sat, 19 December 2020 at 9:59 AM

Ok 😄 Glad you got the items you wanted. 😄

sandwood12 ( ) posted Fri, 05 February 2021 at 11:24 AM

I lost my $10 credit when I try move it my check out yesterday I ask for help I was sent to this site and it didn't help me the special running out out will I lose it

jennblake ( ) posted Fri, 05 February 2021 at 11:40 AM

Was it an in-store credit? A gift Certificate? What was the order. I would like to help...but I am not understanding the issue you are having.

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